ii88 Privacy Policy

Your Privacy at a Glance

The following summary outlines the most important points of this Privacy Policy. The full legal text follows in the sections below.

1. Introduction

1. Introduction

This Privacy Policy applies to all users of the ii88 platform, including visitors, registered players, and former players whose data we continue to hold for legal or regulatory purposes. By creating an account on ii88 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

2. Information We Collect

When you register an account, use the ii88 platform, or interact with our customer support team, we may collect the following categories of personal information:

• Identity information: full name, date of birth, and government-issued identification document details (collected during KYC verification).
• Contact information: mobile phone number, email address, and residential address (city and district within Bangladesh).
• Financial information: details of the payment method used for deposits and withdrawals (e.g. bKash mobile number, Nagad account reference, or masked card number). Full card numbers are never stored by ii88.
• Account and gameplay data: username, account balance history, betting history, game session logs, bonus usage records, and responsible gaming tool settings.
• Technical data: IP address, device type, operating system, browser type, referring URL, and session duration — collected automatically when you access the platform.

We collect only the data that is necessary for the purpose for which it is collected. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required to fulfil a legal obligation.

3. How We Use Your Information

ii88 uses the personal data collected for the following purposes only. We do not use your data for purposes beyond those listed below without first obtaining your explicit consent:

• Account creation and management: to set up, maintain, and manage your ii88 player account, including processing deposits, withdrawals, and bonus allocations.
• Identity verification and fraud prevention: to verify your identity as required by our KYC process and to detect, investigate, and prevent fraudulent or illegal activity on the platform.
• Customer support: to respond to your support queries, complaints, and responsible gaming requests promptly and accurately.
• Service improvement: to analyse aggregated and anonymised usage data in order to improve platform features, game selection, payment processing times, and the overall player experience.
• Legal and regulatory compliance: to meet our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
• Promotional communications: to send you information about bonuses, seasonal promotions, and platform news that we believe may be of interest to you — but only where you have given your consent to receive such communications. You may withdraw consent at any time by contacting support.

4. Legal Basis for Processing

ii88 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual necessity: processing required to fulfil the contract between you and ii88 — for example, processing a deposit or withdrawal, or maintaining your account records.
• Legal obligation: processing necessary to comply with applicable laws and regulations, including KYC, AML, and age verification requirements.
• Legitimate interests: processing carried out in ii88's legitimate interests, such as fraud prevention, platform security, and platform improvement — provided these interests are not overridden by your own rights and interests.
• Consent: processing based on your explicit consent, such as sending promotional communications. Consent can be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing Your Information

ii88 does not sell, rent, or trade your personal data to any third party. We may share your personal data with third parties only in the following limited circumstances:

• Service providers: we share data with trusted third-party service providers who assist in operating the platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game providers (Pragmatic Play, Evolution Gaming, Ezugi, Microgaming), and identity verification services. All such providers are bound by confidentiality obligations and are permitted to use your data only for the specific purposes for which it was shared.
• Legal and regulatory authorities: we may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are required to do so by law, court order, or regulatory direction.
• Fraud prevention and security: we may share data with fraud prevention services and security partners where necessary to protect the platform and its users from fraudulent or illegal activity.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of ii88's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms before the transfer takes effect.

6. Payment Data

All financial transactions on the ii88 platform are processed through secure, encrypted payment gateways. When you make a deposit using bKash, Nagad, Rocket, Upay, or a card payment, the transaction is processed directly by the payment provider using their own secure systems. ii88 does not store full card numbers, CVV codes, or complete bKash or Nagad PINs.

We retain only the minimum transaction reference information required to maintain your account records, to process withdrawal requests, and to comply with applicable financial record-keeping obligations. This typically includes a transaction reference number, the amount, the date, and a masked identifier for the payment method used.

7. Cookies and Tracking Technologies

ii88 uses cookies and similar tracking technologies to operate the platform effectively and to improve the player experience. The types of cookies we use are:

• Essential cookies: these are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and enable secure payment processing. These cookies cannot be disabled without affecting platform functionality.
• Analytics cookies: these help us understand how players use the platform — for example, which games are most popular, how long sessions last, and where players encounter errors. This data is aggregated and anonymised before analysis. No individual player is identified through analytics data.
• Preference cookies: these remember your settings and preferences on the platform, such as your chosen language version, to provide a more personalised experience on return visits.

You may configure your device browser to block or delete cookies. However, please note that blocking essential cookies will prevent you from logging in to your ii88 account and using core platform features. ii88 does not use third-party advertising or behavioural tracking cookies.

8. Data Retention

ii88 retains your personal data for as long as is necessary for the purpose for which it was collected, or as required by applicable law. For active accounts, we retain personal data throughout the lifetime of the account. Following account closure, we retain certain data — including identity verification documents and financial transaction records — for a period required under applicable law to satisfy our legal and regulatory obligations, including anti-money laundering record-keeping requirements.

Data that is no longer required for any legal, regulatory, or operational purpose will be securely deleted or irreversibly anonymised. If you wish to request deletion of your personal data prior to the expiry of any applicable mandatory retention period, please contact us at [email protected] (plain text — not a clickable link), and we will inform you whether the request can be fulfilled and on what timeline.

9. Your Rights

As a player registered on ii88, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] (plain text — not a clickable link):

• Right of access: you have the right to request a copy of the personal data ii88 holds about you, along with information about how it is used and with whom it is shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.
• Right to object: you have the right to object to the processing of your personal data where that processing is based on legitimate interests. You also have an absolute right to opt out of direct marketing communications at any time.
• Right to data portability: where processing is carried out by automated means and based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

We will respond to all privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for the delay. We do not charge a fee for handling privacy rights requests unless a request is manifestly unfounded or excessive.

10. Data Security

ii88 takes data security seriously. We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transfers between your device and our servers, secure and access-controlled data storage, regular security audits and vulnerability assessments, and strict internal access controls that limit access to personal data to only those employees or contractors who genuinely need it to perform their roles.

While we take every reasonable precaution to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, ii88 will notify affected players promptly and take all reasonable steps to contain and mitigate the breach.

11. Children's Privacy

The ii88 platform is strictly for adults aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If a parent or guardian believes that their child under 21 has registered on ii88 or submitted personal data to the platform, they should contact us immediately at [email protected] (plain text — not a clickable link). Upon confirmation, we will promptly close the account and securely delete all associated personal data.

12. Changes to This Privacy Policy

ii88 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the updated version will be published on this page with a revised effective date at the top of the document. We encourage you to review this page periodically to stay informed about how we handle your personal data. Material changes that significantly affect how we use your personal data will be communicated to registered players via email or through a notice displayed on the platform prior to the change taking effect.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way ii88 handles your personal data, please contact our support team. Email: [email protected] (plain text — not a clickable link). Our support team is available 24/7 via live chat on the platform and aims to respond to all privacy-related email enquiries within 48 hours Bangladesh Standard Time (BST, UTC+6).