ii88 Frequently Asked Questions

Creating an ii88 account takes under two minutes. Visit ii88.lat, tap the sign-up button, enter your mobile number, set a strong password, and confirm your details. You must be at least 21 years old and based in Bangladesh to register. Once your account is created you can log in immediately and make your first deposit via bKash or Nagad to start playing.

ii88 requires a valid government-issued photo ID to complete KYC. Accepted documents include your National Identity Card (NID), passport, or driving licence. You will also need to submit a clear selfie holding your ID next to your face, and a proof-of-address document — such as a utility bill or bank statement from Dutch-Bangla Bank, BRAC Bank, or Sonali Bank — dated within the last three months. KYC approval typically takes up to 24 hours.

To reset a forgotten ii88 password, tap Forgot Password on the login screen and enter the mobile number linked to your account. ii88 sends a one-time OTP to that number; enter it on the verification screen, then choose a new password of at least 8 characters. If your OTP does not arrive within two minutes, check you entered the correct number and contact ii88 live chat support for further help.

No — ii88 allows only one account per player. Registering duplicate accounts breaches the Terms and Conditions and will result in all associated accounts being permanently closed, with any balances forfeited. If you have accidentally created a second account, contact ii88 support via live chat immediately to resolve the issue before any deposits are made.

To permanently close your ii88 account, contact the support team via live chat or email at [email protected] and submit a written closure request. Before closing, ensure your account balance is zero — withdraw any remaining funds first. Permanent account closure is processed within 3 to 5 business days. If your reason for closing is related to problem gambling, ii88 support can activate self-exclusion as an alternative.

To deposit via bKash on ii88, log in, go to the Deposit section, and select bKash. Enter the amount you want to add — the minimum deposit is ৳500 — then copy the ii88 agent number displayed on screen. Open your bKash app, use Send Money to send the exact amount to that number, and enter the bKash transaction ID into the ii88 deposit confirmation screen. Your balance is typically updated within 5 to 15 minutes.

Nagad deposits on ii88 are credited within 5 to 15 minutes under normal network conditions. During peak periods such as BPL or IPL match days, processing can occasionally extend to 30 minutes. If your deposit has not reflected after 30 minutes, contact ii88 live chat with the Nagad transaction ID and our finance team will investigate and resolve the discrepancy promptly.

The minimum withdrawal amount on ii88 is ৳500 BDT. You can withdraw to your bKash, Nagad, Rocket, or Upay wallet, or to a verified bank account at Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), or Sonali Bank. Wallet withdrawals are typically processed within 1 to 4 hours; bank transfers may take 1 to 2 business days. ii88 does not charge a platform fee on standard withdrawals.

A withdrawal pending for over 24 hours on ii88 is usually caused by incomplete KYC verification, a name mismatch between your ii88 account and your registered mobile wallet, or a backlog during high-traffic periods. Contact ii88 live chat and provide your account username plus the withdrawal reference number so our finance team can investigate and clear the pending request.

ii88 covers a wide range of BPL cricket betting markets including match winner, top run scorer, top wicket taker, total runs over or under, method of first dismissal, player of the match, and live in-play betting with ball-by-ball odds. During IPL, T20 World Cup, and Bangladesh Tigers internationals, ii88 also offers enhanced-odds promotions and special proposition markets tailored to Bangladeshi fans.

Yes — ii88 is fully optimised for mobile browsers on both Android and iPhone and requires no app download. Open any browser, visit ii88.lat, log in, and the full game library loads instantly. The mobile site is built for 4G and WiFi connections common across Dhaka, Chittagong, Sylhet, and Rajshahi, with touch-friendly controls and fast load times on all modern smartphones.

All slot games on ii88 are supplied by certified providers including Pragmatic Play, NetEnt, and Microgaming, whose RNG systems are independently tested and certified for fairness. Each title displays its Return to Player (RTP) percentage — typically between 94% and 97% — in the game information panel before you start a session, so you always know the theoretical return rate before spinning.

ii88 runs a live casino lobby powered by Evolution Gaming and Ezugi, featuring live roulette, live blackjack, live baccarat, Dragon Tiger, Andar Bahar, Teen Patti, and game-show titles including Crazy Time and Monopoly Live. Tables operate around the clock with professional live dealers, and many start from as little as ৳100 per hand, making them accessible to all bankroll sizes across Bangladesh.

ii88 offers a welcome bonus to all new players on their first qualifying deposit. The bonus is credited automatically once you register, complete KYC, and make your first deposit using bKash, Nagad, or another supported method. The exact percentage and maximum bonus amount are shown in the active Promotions section — always check the current offer there before making your first deposit.

The ii88 welcome bonus has a wagering requirement specifying how many times the bonus must be rolled over before winnings can be withdrawn. Slots generally contribute 100% toward clearing this requirement, while live casino games and sports bets may contribute at a lower rate. The exact rollover figure is published in the promotion terms — always read the full T&C before claiming any bonus offer.

Yes — free spin winnings on ii88 are subject to a rollover requirement before they can be converted to withdrawable cash. The specific wagering requirement attached to any free spin promotion is clearly stated in that offer's terms. Free spins typically expire 7 days from the issue date, so use them promptly and check the active Promotions page for current free spin offers available to Bangladesh players.

Whether a specific ii88 bonus can be used on cricket betting depends on the individual promotion's terms. Some welcome and reload offers cover sports betting markets including BPL and IPL, while others are restricted to casino games only. Cricket bets may also contribute toward the wagering requirement at a different rate than slots. Check the exact terms of whichever promotion is active when you register or deposit.

ii88 is a safe and reliable platform that protects all player data and transactions using 256-bit SSL encryption. Account information is stored securely and never shared with unauthorized third parties. All games are supplied by certified international providers whose RNG outcomes are independently verified. For your security, always access ii88 only through the official domain ii88.lat and never share your password with anyone.

The minimum age to register and play on ii88 is 21 years old. This rule applies to all players in Bangladesh regardless of game type — casino, sports betting, or crash games. ii88 enforces strict age verification during the KYC process and reserves the right to request additional proof of age at any time. Any account found to belong to a player under 21 will be immediately closed and all balances forfeited.

To set deposit limits on ii88, log in, go to Account Settings, and open the Responsible Gaming section where you can apply daily, weekly, or monthly deposit caps that take effect immediately when reduced. To activate self-exclusion for 6 months, 1 year, or permanently, contact ii88 support via live chat or email at [email protected]. Self-exclusion requests are processed the same day and cannot be reversed during the active exclusion period.