Responsible Gaming at ii88

Gambling Responsibly — Our Philosophy

At ii88, we believe that gambling is best enjoyed as a form of entertainment — a leisure activity that adds excitement to everyday life, much like watching a cricket match or going to the cinema. For the vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh, it remains exactly that: an enjoyable pastime played within affordable limits.

However, we also recognise that for a small number of people, gambling can stop being fun and start becoming a problem. That is why ii88 takes responsible gaming seriously — not as a regulatory checkbox, but as a genuine commitment to the well-being of every player who chooses our platform. We invest in tools, policies, and support channels that help players stay in control and seek help when they need it.

Responsible Gaming Tools on ii88

ii88 provides a full suite of responsible gaming tools accessible directly from your account settings. Every player is encouraged to use these tools proactively — you do not need to be experiencing a problem to benefit from them. Setting limits before you start is always the smartest approach.

To activate any of these tools, log in to your ii88 account, navigate to Account Settings, and select the Responsible Gaming section. Our customer support team is also available 24/7 via live chat to help you set up any limit or restriction at no cost to you.

Setting and Managing Deposit Limits

Deposit limits are one of the most effective tools for keeping your gambling spend under control. ii88 allows you to set the following types of deposit limits on your account:

• Daily deposit limit: the maximum amount (in ৳ BDT) you can deposit in any 24-hour rolling period.
• Weekly deposit limit: the maximum amount you can deposit across any 7-day rolling period.
• Monthly deposit limit: the maximum amount you can deposit across any 30-day rolling period.
• Limit reductions take effect immediately. Increases are subject to a 24-hour cooling-off period before they become active, giving you time to reconsider.

We strongly encourage all players to set a deposit limit when they first create their ii88 account. Starting with a limit that reflects your disposable entertainment budget — not your total income — is the foundation of a healthy gambling habit.

Time-Out and Self-Exclusion

Sometimes a player needs a complete break from gambling — whether for a few days, a few weeks, or permanently. ii88 offers two distinct options depending on your situation:

• Time-Out (short break): choose a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this period your account remains open but you cannot deposit, place bets, or access the casino. Your balance is preserved and will be available when the time-out expires.
• Self-Exclusion (extended break): choose an exclusion period of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account is suspended, you will be removed from our promotional mailing list, and you will not be able to create a new account on ii88.
• Self-exclusion requests are processed immediately and cannot be reversed before the chosen period ends. ii88 takes all self-exclusion requests seriously and will not contact excluded players with promotional offers.
• To request self-exclusion or a time-out, go to your account settings under Responsible Gaming, or contact our 24/7 customer support team via live chat or at [email protected] (plain text — not a clickable link).

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs are commonly associated with gambling that has moved beyond entertainment:

• ⚠️Gambling with money set aside for essential expenses such as rent, food, bills, or school fees.
• ⚠️Chasing losses — continuing to gamble in an attempt to recover money that has already been lost.
• ⚠️Feeling irritable, anxious, or restless when not gambling, or when attempting to cut down.
• ⚠️Lying to family members or close friends about how much time or money is spent on gambling.
• ⚠️Borrowing money from friends, family, or financial institutions specifically to fund gambling.
• ⚠️Gambling as a way to escape stress, depression, anxiety, or problems at work or in relationships.
• ⚠️Neglecting personal responsibilities, work commitments, or important relationships because of gambling.

Tips for Keeping Gambling Fun

The following practical guidelines will help you maintain a healthy relationship with gambling and ensure it remains a source of entertainment rather than a burden:

• Set a strict entertainment budget for gambling — treat it as a leisure cost, not an investment — and never exceed it.
• Always set a session time limit before you start playing, and stick to it regardless of whether you are winning or losing.
• Never gamble when you are tired, upset, stressed, or under the influence of alcohol. Clear-headed decisions make for better, safer play.
• Take regular breaks away from the screen during each gaming session. A 10-minute break every hour helps you stay aware of how long you have been playing.
• Do not treat gambling as a way to earn a second income or to solve financial problems. The house always has a mathematical edge; consistent winnings are not sustainable.
• Balance gambling with other hobbies and social activities. Watching BPL cricket, spending time with family during Eid, or enjoying a meal in Cox's Bazar — these are all part of a balanced lifestyle.

Protecting Minors and Vulnerable Players

ii88 strictly enforces the 21+ age restriction. All new accounts are required to complete identity verification (KYC) before deposits or withdrawals are permitted. ii88 uses identity document checks and age verification procedures to ensure that no one under the age of 21 can access real-money gambling on the platform.

If you share a device with younger family members in your home in Dhaka, Rajshahi, Khulna, or anywhere else in Bangladesh, we strongly recommend using the account password and device lock features to prevent unauthorised access. You should never share your ii88 account login credentials with anyone.

Getting Help and Support

If you feel that gambling is having a negative impact on your finances, relationships, mental health, or daily responsibilities, please reach out for support. There is no shame in asking for help, and acting early makes recovery significantly easier. The following support options are available:

Remember: seeking help is a sign of strength, not weakness. Our support team at ii88 will always treat your situation with the utmost discretion and compassion.

Our Commitment to Responsible Gaming

ii88 is committed to operating a safe, fair, and transparent platform for all players in Bangladesh. We continuously review and improve our responsible gaming policies, tools, and support channels to ensure they remain effective and accessible. Our team undergoes regular training on responsible gaming best practices and problem gambling awareness so that every player who reaches out for help receives a prompt, compassionate, and effective response.

We will never use responsible gaming tools as a reason to delay legitimate withdrawals, and we will never pressure a player to continue gambling once they have expressed a desire to stop or to seek help. The integrity of our responsible gaming programme is non-negotiable. If you have suggestions for how we can improve our responsible gaming offering, please contact us — your feedback genuinely matters to us.